1. Introduction
Welcome to Tektutors.
Tektutors is committed to protecting the privacy and personal information of our students, prospective students, customers, instructors, website visitors, corporate clients, and other individuals who interact with our services.
This Privacy Policy explains how Tektutors collects, uses, stores, protects, and manages personal information when you visit our website, register for a training programme, contact us through WhatsApp or other communication channels, make enquiries, make payments, or otherwise interact with Tektutors.
By using our services or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Tektutors processes personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023.
2. About Tektutors
Business Name: Tektutors
Website: www.tektutors.com.ng
Country of Operation: Nigeria
Email: info@tektutors.com.ng
Phone/WhatsApp: +234 806 358 4517
For privacy-related questions or requests, please contact us using the details above.
3. Personal Information We Collect
Depending on how you interact with Tektutors, we may collect the following information.
A. Personal and Contact Information
This may include:
- Full name
- Email address
- Telephone number
- WhatsApp number
- Residential or business address where necessary
- Country and city
- Organisation or company name
B. Training and Educational Information
When you register for our training programmes, we may collect:
- Course or programme selected
- Learning preferences
- Training schedule
- Attendance information
- Assignment or assessment information
- Course progress
- Certificates issued
- Feedback and reviews
C. Payment and Transaction Information
When you make payments for our services, we may receive information necessary to confirm your transaction. Where payment processing is handled by a third-party payment provider, your payment card or banking information may be processed directly by that provider in accordance with its own privacy policy.
Tektutors does not intentionally request or store your complete payment card PIN, online banking password, or other highly sensitive banking credentials.
D. Communication Information
We may collect information you provide when you contact us through:
- Telephone calls
- SMS
- Website contact forms
- Social media platforms
- Online training platforms
- Other communication channels
This may include the content of your enquiry, feedback, requests, and communications.
4. Information Collected Through WhatsApp
Tektutors may use WhatsApp Business or WhatsApp Cloud API to communicate with customers, prospective students, trainees, instructors, and other users.
When you communicate with Tektutors through WhatsApp, we may process information such as:
- Your WhatsApp name
- Phone number
- Messages sent to us
- Information contained in your messages
- Course enquiries
- Registration information
- Customer service requests
- Communication history
We use this information to respond to enquiries, provide customer support, process registrations, communicate training schedules, send relevant service notifications, and manage our relationship with you.
WhatsApp is operated by Meta. Your use of WhatsApp is also subject to WhatsApp's applicable terms and privacy policies.
5. How We Use Your Information
Tektutors may use your personal information for legitimate business and educational purposes, including:
- Registering you for training programmes.
- Providing educational and training services.
- Communicating with you about your training.
- Responding to enquiries and customer support requests.
- Processing and confirming payments.
- Sending class schedules, reminders, and important announcements.
- Issuing certificates and maintaining training records.
- Improving our courses and services.
- Conducting surveys and collecting feedback.
- Managing our website and online platforms.
- Preventing fraud, abuse, or unauthorised activity.
- Complying with legal and regulatory obligations.
- Sending marketing communications where permitted and appropriate.
- Maintaining business and administrative records.
6. Marketing Communications
Where appropriate, Tektutors may send information about:
- New courses
- Training programmes
- Discounts and promotions
- Events and webinars
- Special offers
- Educational content
- Business or professional development opportunities
You may opt out of marketing communications at any time. For WhatsApp communications, you may request that we stop sending promotional messages by contacting us or replying with a request such as STOP or UNSUBSCRIBE.
Please note that opting out of marketing messages does not necessarily prevent us from sending important service-related communications, such as registration confirmations, payment information, class changes, or other communications necessary to provide a service you have requested.
7. Legal Basis for Processing Personal Data
Depending on the circumstances, Tektutors may process your personal information based on one or more lawful grounds, including:
- Your consent
- Performance of a contract or provision of requested services
- Compliance with legal obligations
- Legitimate interests of Tektutors, where applicable
- Other lawful grounds permitted under applicable data protection legislation
Where processing is based on consent, you may withdraw your consent, subject to applicable legal limitations.
8. Sharing of Personal Information
Tektutors does not sell your personal information. We may share limited personal information with trusted third parties where necessary to provide our services or comply with legal obligations.
These may include:
- Payment service providers
- Website and hosting providers
- Online learning platforms
- Communication service providers
- WhatsApp/Meta services
- Cloud storage providers
- Technology and software providers
- Professional advisers
- Government or regulatory authorities where legally required
We only share information where reasonably necessary and seek to use appropriate safeguards for protecting personal information.
9. Third-Party Services
Tektutors may use third-party platforms and services to operate and improve its services. These may include platforms for:
- Payment processing
- WhatsApp communication
- Email communication
- Video conferencing
- Website hosting
- Cloud storage
- Analytics
- Learning management
- Customer relationship management
These third-party providers may process personal information according to their own privacy policies and applicable contractual arrangements.
10. Data Security
Tektutors takes reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet-based system can be guaranteed to be completely secure. You should also take reasonable precautions to protect your own account credentials, devices, passwords, and personal information.
11. Data Retention
Tektutors retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing services
- Maintaining training records
- Processing transactions
- Resolving disputes
- Maintaining business records
- Complying with legal and regulatory requirements
- Protecting our legitimate business interests
When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with our applicable retention practices.
12. Your Privacy Rights
Subject to applicable law and relevant conditions, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in appropriate circumstances.
- Request restriction of certain processing.
- Object to certain processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is processed.
- Exercise other rights provided under applicable data protection laws.
The Nigeria Data Protection Commission recognises data-subject rights including access, rectification, erasure, restriction, objection, and withdrawal of consent.
13. How to Exercise Your Rights
To make a privacy request, contact us:
Email: info@tektutors.com.ng
Phone/WhatsApp: +234 806 358 4517
Website: www.tektutors.com.ng
Please provide sufficient information to enable us to identify you and understand your request.
We may need to verify your identity before processing certain requests.
14. Children's Privacy
Tektutors provides educational services that may be accessed by learners of different ages. Where our services involve children or minors, we take appropriate steps to ensure that personal information is processed in accordance with applicable data protection requirements.
Where required by law, we may seek appropriate consent or authorisation from a parent, guardian, or other legally authorised person.
15. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand website usage
- Remember preferences
- Improve user experience
- Analyse website performance
- Support marketing and communication activities where applicable
Where required, we will provide appropriate cookie information and choices.
16. International Data Transfers
Some of our technology and service providers may store or process information outside Nigeria. Where personal information is transferred internationally, Tektutors will take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements and appropriate safeguards.
17. Changes to This Privacy Policy
Tektutors may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Technology
- Business practices
- Applicable laws
- Regulatory requirements
When we make significant changes, we may update the Last Updated date at the top of this policy and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way Tektutors handles your personal information, please contact us.
Tektutors
Website: www.tektutors.com.ng
Email: info@tektutors.com.ng
Phone/WhatsApp: +234 806 358 4517
We will make reasonable efforts to address privacy-related enquiries and complaints promptly.
19. Consent and Acknowledgement
By submitting your information to Tektutors, registering for our services, contacting us through our communication channels, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, Tektutors will obtain consent for processing activities that require consent under applicable law.
Effective Date: 21 August 2026
Last Updated: 21 August 2026
© 2026 Tektutors. All Rights Reserved.